UK guide
UK phone systems for sole traders and small teams
If it's just you or a handful of people, the main things to watch are minimum user counts, whether a number comes with each user, and whether you can answer the business line from your mobile.
If the real problem is calls you can't pick up while you're with a customer or on a job, our sister site Receptionist Compare lists AI receptionist prices for UK small businesses.
Features as publishedSources: providers' own pages
Check the minimums. Aircall and Ringover need at least 3 users; BT Cloud Voice lists a 60 month licence.
To see what your own team size, numbers and minutes would cost, use the UK cost calculator. Every provider and price is in the comparison table.
Quick facts from the pricing pages
Alphabetical. Each list is what providers publish, not a recommendation.
- Publish a UK price with no minimum user count
- bOnline, BT Cloud Voice, CircleLoop, Microsoft Teams Phone, RingCentral RingEX, Vonage Business Communications
- Unlimited UK calls on a published plan
- bOnline, CircleLoop, Vonage Business Communications
- Call recording on the entry plan
- Aircall, CircleLoop, Ringover
Features to look for
These are each provider's own words from its UK pricing page, read on 3 November 2026, with the plan the page names. We haven't tested any of these features, and this isn't a recommendation. Providers are grouped by plan and listed alphabetically, not by price. A provider that isn't named may still offer the feature; we just didn't find it on the page we read. Check the provider's page before you buy.
Mobile app
When you're out of the office, the business line has to ring on the phone in your pocket.
Included on the entry plan
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| bOnline | Starter, Unlimited Calling, AI for Business Calls and AI Hero | “Mobile and desktop apps” | bOnline pricing page |
Only on a higher plan
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| RingCentral RingEX | Essentials, Standard, Premium and Ultimate | “Mobile and desktop apps (iOS® and Android™)” | RingCentral RingEX pricing page |
Mentioned on the page, plan not named
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| Aircall | Not named | “Softphone for desktop, Android, iOS” | Aircall pricing page |
Phone menu (IVR)
A short phone menu lets callers pick sales or support even when there are only two of you.
Included on the entry plan
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| Aircall | Essentials and Professional | “IVR and basic call flow” | Aircall pricing page |
| Ringover | Smart, Business and Unified | “IVR and call forwarding” | Ringover pricing page |
Only on a higher plan
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| RingCentral RingEX | Standard, Premium and Ultimate | “Multi-Level IVR” | RingCentral RingEX pricing page |
Mentioned on the page, plan not named
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| bOnline | Not named | “Interactive voice response (IVR)” | bOnline pricing page |
Call recording
Recordings help when you need to check what was agreed on a call.
Included on the entry plan
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| Aircall | Essentials and Professional | “Call recordings and AI transcripts” | Aircall pricing page |
| CircleLoop | Pay As You Go and Unlimited | “All CircleLoop features (Including call recording, conference calling & voicemail to text)” | CircleLoop pricing page |
| Ringover | Smart, Business and Unified | “Call logs and recordings” | Ringover pricing page |
Only on a higher plan
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| bOnline | Unlimited Calling, AI for Business Calls and AI Hero | “Call recording on-demand” | bOnline pricing page |
| RingCentral RingEX | Standard, Premium and Ultimate | “On-Demand Call Recording” | RingCentral RingEX pricing page |
Sold as a paid extra
| Provider | Plan named on its page | What its page says | Source |
|---|---|---|---|
| BT Cloud Voice | Collaborate | “Options to add call recording and analytics” | BT Cloud Voice pricing page |
Payment never changes our prices or estimates, and paid placements are labelled. How we make money.